Travytour

Privacy Policy

Travytour respects your privacy and aims to explain clearly how personal information is collected, used and protected when you visit or interact with this website.

Last updated: 30 July 2026

Who we are

Travytour is operated by THEAIM LTD, based in the United Kingdom.

For the purposes of UK data-protection law, THEAIM LTD is the data controller responsible for the personal information described in this policy.

Website: travytour.com

Business or correspondence address:

128, City Road, London, EC1V 2NX, UNITED KINGDOM

General enquiries: contact@travytour.com

Privacy and data-rights enquiries: contact@travytour.com

We aim to respond to enquiries within 5 business days.

Information we may collect

The information we collect depends on how you use Travytour.

Information you provide directly

You may provide personal information when you:

  • Submit a contact form.
  • Ask a privacy or personal-data question.
  • Report an error or request a correction.
  • Subscribe to a newsletter.
  • Leave a comment.
  • Communicate with us by email.
  • Participate in any survey, promotion or other optional feature.

This information may include your name, email address, subject, message, subscription choices and any other information you voluntarily provide.

Please do not submit passport copies, financial documents, health records or other sensitive documents through the general contact form.

Technical and usage information

When you visit Travytour, the website and its service providers may process technical information such as:

  • Your IP address.
  • Browser and device type.
  • Operating system.
  • Approximate location derived from an IP address.
  • Pages visited and referring pages.
  • Date and time of access.
  • Error, security and server-log information.
  • Cookie or consent identifiers.
  • Your privacy and cookie preferences.

An IP address, cookie identifier or similar online identifier may constitute personal information when it can be linked to an identifiable person.

Contact forms and correspondence

When you submit a contact form, we process the information entered in the form together with limited technical information needed for security, spam prevention and delivery.

We use this information to:

  • Respond to your enquiry.
  • Handle privacy or data-rights requests.
  • Review correction reports.
  • Protect the website against abuse and spam.
  • Maintain a record of important correspondence.

The lawful basis is normally our legitimate interest in responding to enquiries and operating the website. Where your request relates to a possible agreement with us, processing may also be necessary to take steps at your request before entering into a contract. We may retain information where necessary to comply with a legal obligation.

Contact-form submissions are normally retained for 12 months, unless they need to be kept longer for an ongoing enquiry, legal requirement, dispute, security issue or agreed service.

Newsletter subscriptions

When you subscribe to a Travytour newsletter, we may collect:

  • Your email address.
  • Your subscription and consent status.
  • The date and source of the subscription.
  • Delivery, bounce and unsubscribe information.

Newsletter messages are sent on the basis of your consent. You may withdraw that consent at any time by using the unsubscribe option in an email or contacting us.

After you unsubscribe, active marketing messages will stop. A limited suppression record may be retained for 24 months so that we can respect your request and avoid adding the address again unintentionally.

Comments

When visitors leave comments, we may collect the information entered in the comment form, together with the visitor’s IP address and browser user-agent information for moderation, security and spam detection.

Approved comments and the displayed name may be visible publicly.

Comments and associated moderation information may be retained while the comment remains published and for as long as reasonably necessary to manage discussion, prevent abuse and maintain an accurate editorial record.

You may ask us to remove personal information contained in a comment, subject to any overriding legal, security or editorial reason for retaining it.

Travel Budget Calculator

The Travytour Budget Calculator may process trip inputs such as:

  • Destination or destinations.
  • Travel dates or trip length.
  • Number of travellers.
  • Travel style.
  • Display currency.
  • Accommodation figures you choose to enter.

You do not need to provide your name or email address to use the calculator.

A comparison share link may include the selected trip settings within the link. Anyone who receives that link may be able to see those selections. Do not include sensitive personal information in calculator fields or shared links.

Calculator results are planning estimates and are not booking quotations.

Cookies and consent choices

Travytour uses necessary cookies and similar storage required for security, website operation, consent management and essential functionality.

Optional services, including analytics, advertising, interactive maps or certain embedded content, should not be loaded until the relevant consent choice has been given.

Travytour Consent may store information about:

  • The consent categories you selected.
  • The date or version of your choice.
  • A limited identifier needed to remember that choice.

You may change or withdraw optional consent at any time by using the Manage privacy choices control available on the website.

More detailed information about individual cookies, services, purposes and durations is provided in the Cookie Policy.

Analytics

Travytour does not currently use optional analytics cookies. Google Analytics or another analytics service may be enabled after the website moves into full production, once the service has been configured and the required consent controls have been tested.

Once enabled, analytics may process information about page views, interactions, device type, approximate location and referring pages to help us understand website use and improve content and navigation.

Analytics will be configured to respect the visitor’s consent choices and will be described in the Cookie Policy when it becomes active.

Advertising

Travytour does not currently display Google AdSense advertising. Google AdSense or another advertising service may be enabled after the website is approved and the required technical and consent controls are in place.

Once enabled, advertising providers may use cookies or similar technologies to deliver and measure advertisements, limit repeated ads, detect invalid traffic and produce performance reports. Personalized advertising will be used only where the required consent has been obtained.

The Cookie Policy and consent interface will identify the advertising services that are active at that time.

Maps and external content

Travytour may display interactive maps using OpenStreetMap-related services or other map providers.

Interactive maps may remain blocked until you enable the relevant Preferences category. Loading a map may disclose technical information, including your IP address and browser information, to the external provider.

Articles may also contain content or links from third-party websites, including videos, social networks, tourism authorities, transport providers, booking services and affiliate partners.

External content may behave as though you visited the provider directly. The provider may collect information, set cookies or monitor interactions according to its own privacy terms.

Travytour does not control the privacy practices or content of external websites.

Media

Travytour generally publishes images selected or uploaded by its editorial team.

If a feature allows you to upload an image, avoid uploading files containing embedded location information such as EXIF GPS data. People who can access the image may be able to download and extract that information.

Affiliate links and booking providers

Travytour may include affiliate links to booking, accommodation, activity, transport or other travel providers.

When you follow an affiliate link:

  • The provider may receive information that the visit came from Travytour.
  • A referral identifier may be included in the link or stored in a cookie.
  • The provider processes booking and payment information under its own privacy policy.
  • Travytour may receive a commission or aggregated transaction information.

Travytour does not normally receive your complete payment-card details from an external booking provider.

How we use personal information

Depending on the circumstances, we may use personal information to:

  • Operate, maintain and secure Travytour.
  • Respond to enquiries and data-rights requests.
  • Deliver newsletters requested by subscribers.
  • Moderate comments and prevent spam.
  • Remember privacy preferences.
  • Analyse website performance after consent.
  • Display and measure advertising after consent.
  • Investigate abuse, fraud or technical problems.
  • Maintain business, tax and legal records.
  • Establish, exercise or defend legal claims.
  • Improve website content and accessibility.

Lawful bases

The lawful basis depends on the activity.

We may rely on:

Consent
For newsletters, optional cookies, analytics, personalised advertising and other optional services where consent is required.

Legitimate interests
For operating and securing the website, responding to ordinary enquiries, preventing spam, maintaining editorial records and improving the service, provided those interests are not overridden by your rights.

Contract or steps before a contract
Where processing is needed to provide a service you requested or to take steps at your request before entering into an agreement.

Legal obligation
Where information must be processed or retained to comply with applicable law.

Legal claims
Where information is needed to establish, exercise or defend a legal claim.

Who we may share information with

Personal information may be shared with service providers that support the operation of Travytour, such as:

  • Website hosting and infrastructure providers.
  • Email and newsletter-delivery providers.
  • Security, backup and spam-prevention providers.
  • Consent-management services.
  • Analytics and advertising providers when enabled and permitted.
  • Map and embedded-content providers when loaded.
  • Professional advisers, including legal or accounting advisers.
  • Regulators, courts or public authorities where disclosure is required.

Providers acting on our behalf are expected to process information only for the relevant service and subject to appropriate contractual and security arrangements.

We may also disclose information in connection with a business reorganisation, transfer or sale, subject to applicable data-protection requirements.

International transfers

Some service providers may process personal information outside the United Kingdom.

Where UK data-protection law requires safeguards, we seek to use an applicable UK adequacy regulation, approved contractual protections or another lawful transfer mechanism.

You may contact contact@travytour.com for further information about the safeguards relevant to a particular service.

How long we retain information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and dispute-resolution requirements.

Retention may include:

  • Contact-form submissions: 12 months.
  • Newsletter records after unsubscribe: 24 months.
  • Comments: while published and for as long as reasonably necessary for moderation and site integrity.
  • Consent records: for as long as reasonably required to demonstrate and respect the recorded choice.
  • Security and server logs: according to the hosting and security retention schedule.
  • Data-rights correspondence: for as long as necessary to complete the request and demonstrate compliance.
  • Legal and financial records: for the period required under applicable law.

Information may be deleted, anonymised or retained for longer where there is a legal requirement, active dispute, security incident or overriding legitimate reason.

Your data-protection rights

Depending on the circumstances and the lawful basis used, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information.
  • Request restriction of processing.
  • Object to certain processing.
  • Receive certain information in a portable format.
  • Withdraw consent at any time where processing is based on consent.
  • Complain to a data-protection authority.

These rights are not absolute, and an exemption may apply in some circumstances.

To exercise a right, contact contact@travytour.com. We may need to request reasonable information to confirm your identity before acting on a request.

Your right to object

You have the right to object to processing based on legitimate interests in certain circumstances. You also have the right to object at any time to the use of your personal information for direct marketing.

Complaints

Please contact contact@travytour.com first so that we have an opportunity to investigate and respond.

You also have the right to complain to the UK Information Commissioner’s Office (ICO). Further information about raising a concern is available on the ICO’s official website.

If you live in the European Economic Area, you may also be entitled to contact the supervisory authority in the country where you live or work.

Security

We use reasonable organisational and technical measures intended to protect personal information against unauthorised access, alteration, disclosure or loss.

No method of internet transmission or electronic storage is completely secure. You should avoid sending sensitive or confidential documents through ordinary website forms or unencrypted email.

Automated decision-making

Travytour does not currently make decisions about individuals based solely on automated processing where those decisions produce legal or similarly significant effects.

Automated tools may assist with spam detection, security, analytics, consent management and website administration.

Changes to this policy

We may update this Privacy Policy when the website, services, providers or legal requirements change.

The date at the top of the page will show when the policy was last materially reviewed. Significant changes may also be highlighted through the website or consent interface where appropriate.

Contact us

Questions about this Privacy Policy or Travytour’s use of personal information should be sent to:

THEAIM LTD
128, City Road, London, EC1V 2NX, UNITED KINGDOM
General enquiries: contact@travytour.com
Privacy and data-rights enquiries: contact@travytour.com